Frequently Asked Questions
Everything you need to know about shopping with Mis Claire
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I determine my correct size?
We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to our guide, as our fits are specifically designed to celebrate diverse body shapes.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, innerwear and earrings are non-returnable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital wallets to ensure a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Do you restock items that are sold out?
While some of our collections are limited edition, we do frequently restock our best-selling essentials. You can sign up for 'Back in Stock' notifications on the specific product page.